CB
Cheryl B
1 reviews | Active since May 2020
20 Feb 2025, 13:52
Think Twice
Think very carefully before you enrol your child here and that they won't be attending a physical school as they charge you for the whole year of school fees when you want to deregister They demanded this and when I refused they cut my son off from his access to his work , thus placing him at a disadvantage as I wanted him to finish term 1
Absolutely shocking service from tanya smith and bongi mgolozi
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Think Digital Academy's replyOfficial
26 Feb 2025, 14:51Dear Cheryl. We appreciate your feedback and understand your concerns. However, we would like to clarify that our payment terms and conditions are clearly outlined and agreed to upon enrolment. Our payment plans are designed to assist parents who may not be able to pay the full annual fee upfront, but the commitment remains for the full academic year once registration is completed.Regarding access to the platform, your son's profile remains open and accessible for him to use as an additional resource alongside his studies at his new traditional school. We strive to provide the best support possible within the agreed terms and are always available to assist with any queries regarding enrolment and payment policies.If you require further clarification, please feel free to reach out to our team.
Think Digital Academy's reply26 Feb 2025, 14:51
Official
Dear Cheryl. We appreciate your feedback and understand your concerns. However, we would like to clarify that our payment terms and conditions are clearly outlined and agreed to upon enrolment. Our payment plans are designed to assist parents who may not be able to pay the full annual fee upfront, but the commitment remains for the full academic year once registration is completed.Regarding access to the platform, your son's profile remains open and accessible for him to use as an additional resource alongside his studies at his new traditional school. We strive to provide the best support possible within the agreed terms and are always available to assist with any queries regarding enrolment and payment policies.If you require further clarification, please feel free to reach out to our team.