Sorely disappointed

When I first enrolled my children with Think Digital Academy (in 2020) I was very impressed with them. They seemed very involved and everything went well. 2021 was also ok with no problems experienced. I am no longer impressed with them at all. We have been experiencing problems week after week with lessons being in Afrikaans (when English is our Home Language) and lessons not being audible. We have also had issues with the curriculum, we've had experiences when my children have been tested on work that has not been taught - there is nothing in the lessons about the work tested. And I feel that all our concerns have just been brushed over with nothing actually being done. We were also caught out with needing to pay additional fees for Grade 12 - this is over and above the standard fees we paid when registering for 2023. It would have been more cost effective to enrol my children at a private school with actual lessons and teachers to talk to. I am actually very disappointed in TDA and my child is really struggling with their Grade 12 even after putting in a huge effort - TDA just don't seem to care (they have received our money and now are not worried about doing the best they can for my child). I am really concerned for my youngest child (supposed to do Grade 12 next year, 2024) as I don't think that TDA would be a good option for them. Stay away from this online 'school' unless you want to teach your child yourself