

Theronix Anabolics
Based on recent customer reviews, Theronix Anabolics is overwhelmingly criticised for taking online payments for supplements and then failing to deliver. Customers report no order confirmations, no waybills or tracking, and total silence on email, phone and WhatsApp, with messages to numbers linked to Zander and Alex left on one tick. Promised refunds reportedly never materialise, prompting bank disputes and SAPS cases. A small number of earlier buyers praised next day delivery, knowledgeable advice and professional service, but repeat customers say that reliability has since collapsed.
TrustIndex
2.2
NPS Score
-100
Recommended: Unlikely
Nov '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2018
I previously ordered from this company around March and did eventually receive my product, but there was almost no communication after payment was made online. I was actually surprised when security at my estate informed me that a package had arrived for me, as I had received no updates from the company itself. I placed another order on 25 May, expecting it to arrive this week, and I still have not received it. I have tried contacting their WhatsApp number, but my messages remain on one tick, and I emailed them on Wednesday requesting some form of communication or update, but I still have not heard anything back. At this point, the lack of communication is very concerning, especially after seeing similar complaints from other customers online. I understand delays can happen, but customers should at least receive updates or responses.
1 reviews | Active since Jan 2018
I previously ordered from this company around March and did eventually receive my product, but there was almost no communication after payment was made online. I was actually surprised when security at my estate informed me that a package had arrived for me, as I had received no updates from the company itself. I placed another order on 25 May, expecting it to arrive this week, and I still have not received it. I have tried contacting their WhatsApp number, but my messages remain on one tick, and I emailed them on Wednesday requesting some form of communication or update, but I still have not heard anything back. At this point, the lack of communication is very concerning, especially after seeing similar complaints from other customers online. I understand delays can happen, but customers should at least receive updates or responses.
1 reviews | Active since May 2026
I placed an order for a supplement on 01/04/2026 and, to this day, I have not received the product. Since the purchase, I have repeatedly tried to contact the company through their available communication channels, but my messages are simply being ignored. There has been no update, no explanation, and no support provided. What is even more concerning is that the website remains active and continues accepting orders, despite all indications that the company may no longer be properly operating. At this point, I have lost confidence in this business and will be proceeding with a *****/disputed transaction case through my bank. I strongly advise potential customers to exercise extreme caution before purchasing from this company.
1 reviews | Active since May 2026
I placed an order for a supplement on 01/04/2026 and, to this day, I have not received the product. Since the purchase, I have repeatedly tried to contact the company through their available communication channels, but my messages are simply being ignored. There has been no update, no explanation, and no support provided. What is even more concerning is that the website remains active and continues accepting orders, despite all indications that the company may no longer be properly operating. At this point, I have lost confidence in this business and will be proceeding with a *****/disputed transaction case through my bank. I strongly advise potential customers to exercise extreme caution before purchasing from this company.
1 reviews | Active since Oct 2023
Terrible customer service! Bought and paid on 29 April 2026 and up to today, no product received and no communication from them when I sent emails.
1 reviews | Active since Oct 2023
Terrible customer service! Bought and paid on 29 April 2026 and up to today, no product received and no communication from them when I sent emails.
1 reviews | Active since May 2026
They are ****mers. Paid 31st March 2026, still no order received. No refund. Promises to refund but nothing then ignores emails and what's apps. Please save your money and don't ever buy from them. Their Company Registration number is K*** registered address 32 Fair Donne estate, Franschoek and the director is Monre Granville Alexander
1 reviews | Active since May 2026
They are ****mers. Paid 31st March 2026, still no order received. No refund. Promises to refund but nothing then ignores emails and what's apps. Please save your money and don't ever buy from them. Their Company Registration number is K*** registered address 32 Fair Donne estate, Franschoek and the director is Monre Granville Alexander
1 reviews | Active since May 2026
Paid for my order in the same day as my order. No confirmation, no feedback, no contacts are answering. Definitely a ****! I am going to take this further legally. People should not give anyone hope (especially when their health is in the balance), and then leave them out of pocket without even a hint of refund of delivery.
1 reviews | Active since May 2026
Paid for my order in the same day as my order. No confirmation, no feedback, no contacts are answering. Definitely a ****! I am going to take this further legally. People should not give anyone hope (especially when their health is in the balance), and then leave them out of pocket without even a hint of refund of delivery.
Based on recent customer reviews, Theronix Anabolics is overwhelmingly criticised for taking online payments for supplements and then failing to deliver. Customers report no order confirmations, no waybills or tracking, and total silence on email, phone and WhatsApp, with messages to numbers linked to Zander and Alex left on one tick. Promised refunds reportedly never materialise, prompting bank disputes and SAPS cases. A small number of earlier buyers praised next day delivery, knowledgeable advice and professional service, but repeat customers say that reliability has since collapsed.
Theronix Anabolics has a TrustIndex of 2.2 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. How is the TrustIndex calculated? →