Ghosted by this business

I have been messed around by this business from the beginning. High turnover of staff, no real assistance until about 3 months ago, when things started looking up, there was support from two ladies. They really did try to assist quite a bit. Unfortunately it seems they are no longer with the business. I have tried to contact the owner, Zhivahn via *** with absolutely no reply from her. Even though I was willing to do two more courses. It is now almost a year since I first enrolled. I have taken hard earned money, which I saved up to start, my money has been taken and now I am being ghosted.