1 reviews | Active since Aug 2022
Horrible customer service
1 rating is to big for this people. The person who answered at administration for social work is horrible. He speaks with an attitude and for some reason he is in such a rush to hang up the phone telling me I need to look for the answers online. I said the reason I called is because there is no answers online on whether I’ll get credits for my current degree. He also don’t listen to the questions I had because his answers was not related to the questions I ask. Horrible service I told him never mind I lost interest and call other universities to which he also said previous to when I said this I need to look up my questions and once I made up my mind and decide. What I want to do I can call him back. lol why would someone call? No one will call unless id they have questions or an inquiry about something. Hê has no motivation for someone to studie there so the options im left with is UNISA, UWC and Stellenbosch university. SACAP need to really work on their customer service no wonder they are a unknown institution among my friends and family members
We're really sorry to hear about your experience and we appreciate you bringing it to our attention. We checked our system, and it looks like your last enquiry was in March 2024, so we don’t have enough details just yet to fully investigate.
At SACAP, we're always committed to improving and enhancing the student experience and we want to make sure we assist you as best we can. We’ll be reaching out to you via the email address linked to your review to look into this further.
If there’s anything else you’d like to share in the meantime, please don’t hesitate to let us know, we’re here to help!
We're really sorry to hear about your experience and we appreciate you bringing it to our attention. We checked our system, and it looks like your last enquiry was in March 2024, so we don’t have enough details just yet to fully investigate.
At SACAP, we're always committed to improving and enhancing the student experience and we want to make sure we assist you as best we can. We’ll be reaching out to you via the email address linked to your review to look into this further.
If there’s anything else you’d like to share in the meantime, please don’t hesitate to let us know, we’re here to help!
