Very very bad service.

The worst experience ever. First a few years ago with my sister I law body going missing. We had to run around and do everything ourselves including finding the body. When we found the body it was swollen. No picture the day of the funeral and we had to fold the flyers ourselves. Very rude unsympathetic staff in office at the Kraaifontein branch. Then my mother inlaw passed away a few weeks ago. We tried to move the undertaker's to Goodall and Bourne. When we did the claim they only wanted to give R3000 for paying 39 years and then to find out we over paid by 168 months. They don't want to pay for the funeral neither the money we over paid. They are not underwritten by anyone. Please be careful when signing up with them. All the branches I called have different stories. We now busy with lawyers and ombudsman