Useless disgusting people

If you could give you a zero i would.people stay away from this business.my father died late December last year.his funeral was early January.we phone weekly to hear when cremation will happen.we were told there is a waiting list and there was alot of people way before he died.tthey couldn't give us an answer.at the funeral service there was already a smell now imagine what we had to go through not knowing when he will be cremated.they said maybe he will be cremated when phoned again middle January.exactly 6 weeks after his death we were told his remains can be collected.funny thing someone else I know died and was cremated 2 weeks later.obviously they werent with this funeral home.its disgusting. How does this work?