Unfair service

Good evening WE booked in the hotel in the month of April 2021 WE were given a room on the 19th floor one level below the engine room. WE called the manager Anisha was her name, She was so unprofessional, we never slept the entire night, the noise was terrible, WE contacted her that morning and informed her about it, we were not the only ones that called and complained she offered them a complimentary breakfast for the disturbance, but all she said to us was why didn't url call and complain we could have moved url, in the 1st place knowing the engine room was above us they should have not placed us there. The building is on renovation the front of the hotel construction is taking place. It's not that we wanted the free complimentary breakfast we had that buffet breakfast the previous day and it was not that good for the worth we paid. But the manager should treat all clients the same and address the issue don't just say yes yes. I understand when she never even show us sympathy after what she did. I hope this message gets to her and I hope this is taken to a higher level. This should not happen to anyone in future. I await feedback from the hotel