The print shop Durban North

have a huge problem with the Durban North Branch. I own a business and over the past three weeks I have been sending through Diwali cards to be printed and cut.

Firstly, your staff is so unfriendly, unhelpful and unprofessional.

Secondly, apparently there was a problem with the alignment of the copies on the page but nobody contacted me about this initially, only after the second batch was sent, printed and cut then someone contacted me telling me this. My cards were cut in all different shapes and sizes, and it was sold in a set so it was definitely noticeable to customers.

Thirdly, nobody ever answers their phones and when you call the whatsapp number they cut the call and they blame it on loadshedding. Also I was misinformed of the price of cutting, I was told it's a once of R30 fee to cut but apparently it's R30 per batch sent through. Kindly teach all your staff the price of things in your store.

When I went in to complain the indian Gentleman helped me and was very helpful and apologetic. Not to mention another lady was also there complaining about something and about how nobody contacted her regarding her order. There are tons of complaints on Google reviews and Hello Petter and this complaint is going on there also. The staff needs to go for communication skills training and there are lots of people looking for jobs, rather hire people who appreciate their job and are willing to work well.