1 reviews | Active since Oct 2016

03 Oct 2020, 09:20

NO ETHICS, LIES AND DISHONESTY

I phoned Bracken City Monday 28 September 2020 to enquire about a transformer for my light, at the same time I asked about price on a full DB box and was quoted R1200.

Today 03/10/2020 I called to confirm availability to collect and was confirmed that there is stock and that the box is R1200.

Shortly after I called Stoneridge to confirm stock as the closer and they said the price is not right they contacting Bracken city.

I was then contacted by Bracken city to be told hey I don't know who gave the price but it's R2050, after all the excuses and etc, after getting quoted R1200 by two different people, I will go to leroy merlin and buy a setup for R899.

My pool needed to be rematbelited and all, I was going to use pool team, but never again will I set a foot in pool team.

Pathetic

0
Replies (1)
The Pool Team
The Pool Team's reply05 Oct 2020, 08:34
Official
Good Day
I am sorry you have had a negative experience at The Pool Team. Please may you email us at *** so we can better understand the problem and address it.
Thank you