No prize delivery

On the 03 June 2025 I received a call from an agent working with Lion Match on their brand Comfitex concerning their summer competition they were running. I submitted all the required documents and on the 9th June they published my name as a winner of R30 000 voucher. They never communicated with me concerning the fulfilment of prize . I tried to reach out on their social media they are not responding. I even called someone from Lion Match promised to call back and they never