1 reviews | Active since Mar 2015
5-Star Customer Service and Awesome Assistance
A few months back, I had come across a rather troubling dilemma with one of the shaving products I had previously used for a rather long time to my utmost enjoyment. With my concerns fully expressed, and seeking assistance, I received the most fantastic correspondence and assistance from Mz. Nicole Viveiros, who went out of her way to provide me with a new opinion and fresh information on the different products available, as well as how some of them were even better suited to my needs than others. It was MORE than I could have expected, because I wanted a solution, but what I got was a step above a solution - it was a complete step up in improving my shaving experience!!<br> <br> Thank you again to Mz. Viveiros, The Lion Match Company, and their partner companies (especially Duel) for ensuring exceptional customer service, feedback, communication, and for listening to your clientele!! It has made me feel valued as a loyal customer, and so much more than just another sales figure on your annual spreadsheet. Thank you for truly caring enough to help as much as you did. :)
