The Inky Shop Doesn't Care for Its Clients

The Inky Shop has destroyed our reputation and business. We are now in a legal battle with a local municipality because of them.

I requested a quotation for 12 toner cartridges with the correct specification. They then sent me a totally different Quotation to what I had requested (and I have proof for anyone who wants to see).

Because they sell generic ink; I was unable to verify that they had sent me what I requested (they have their own codes). I then added my mark-up and submitted my Quotation to Kwa-Dukuza Local Municipality. A few days later, the Municipality sends us an order to supply that ink.

I rushed to Inky Shop Pietermaritzburg (Liberty Mall) to pay and collect what I had requested from them. After delivery to the municipality and a payment received I learnt that the cartridges were totally incorrect and not what I requested.

I quick review of the original emails shows that they sent me the wrong cartridges after I sent them the correct specification. When I approached them to correct their error, Two-Boy made it clear to me that I must pay an additional R6000 in order to correct their mistake. I escalated the matter to their owner (Rone "whatever the hell') who neither rep**** to my emails, phone calls and SMSs.

I am now in a legal battle with a municipality for incompetence dealt to me by Rone, Two-Boy and The Inky Shop. There is no avenue to reach them.

I urge you to glance past them when you are looking for Ink. The Inky Shop is business built on empty promises and deceit. Stay far away.