Worst Retail Company Ever

Hub has the most pathetic customer service I have EVER experienced!

I opened up an account early September and subsequently found out a couple weeks later that my contact details have been captured incorrectly, yet I had given the store the correct details at the time when I had app****. Upon querying the contact details I was told that I should take time off my working day and inconvenience myself to make a trip to Nedbank to have my details corrected. WHAT BULL**** IS THIS? I also asked for a supplementary card on my account.

It's now December, I have not received any communication whatsoever about the additional cards neither has my contact details been corrected, all my private account information is being sent to some random person!

I've made numerous trips and calls to the store, even going as far as speaking to the manager of the store who promised to get the issues resolved and call me, over a month later and I still have not heard a single thing back.