DR
Donovan R

1 reviews | Active since Jan 2013

25 Nov 2016, 19:27

terrible customer service

<p>Hi I purchased a light up shoe from hub for 459 its not yet a month and the lights doesnt work I took the shoe back to hub and today I get a call that head office cannot do anything abt it its not fair to me as a consumer to pay so much for a shoe that doesnt even last 1 month hub needs to me weres tje fairness in that and the quality to tje consumerand the cpa act clearly states any product thats defective must be exchanged y is hub not following the code of conduct because I didnt get the shoe for free I paid a good price I am not accepting the fact that they cannot change it they have to change it please people do not purchase the light up shoe from THE HUB store as they dont value customers </p>

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Replies (1)
The Hub
The Hub's reply28 Nov 2016, 09:37
Official

Thank you for making us aware of this.

We will be in touch with you directly to resolve this matter.

NICOLE MERDJAN (CRM)