1 reviews | Active since Feb 2017

22 Dec 2019, 09:13

Terrible attitude and laybye system flawed

Utter terrible service and a flaw in their laybye amendment service. Manager ddnt even come and diffuse the situation she came and made it seem like shes doing me a favor with the laybye option. Terrible.. Never again Cashier Zulu Maria Simphiwe

0
Replies (4)
The Hub
The Hub's reply23 Dec 2019, 09:18
Official
Thank you for getting in touch. We are most disappointed that you had a bad experience and assure you this is not our normal at The Hub.  We would like to investigate this further so that we can take the necessary action.  Please confirm which Hub branch you visited where you had this problem.  . 
The Hub
The Hub's reply23 Dec 2019, 09:18
Official
You are welcome to email us at HubFinancialServices @ hub.co.za (no spaces).
's update26 Dec 2019, 19:29
Reviewer Update
The hub eastrand mall
Branch
The Hub
The Hub's reply07 Jan 2020, 12:09
Official
The Hub administers laybys in line with South African Legislation. Should there be a cancellation, The Hub charges a minor fee of 1% which is automatically system calculated.  We are still awaiting your valued feedback on email.