MG
Mlonderr G

1 reviews | Active since Mar 2021

09 Apr 2021, 09:45

Strange

I bought trunks, pack of 2 and i took them from their floor to the till, the cashier scanned them and after then took them again and place them under her counter which looked ***** to me but anyway she tben put them i side a packet and sealed it with salotape. When i get home to show my son there is one trunk instead of 2. I called them and thy implying that i took them short from the floor and i insisted that is not the case and then asked me to come and collect the right product, which is the 2 trunks. Iam not happy and feel that the cashier knows exactly what happened. I now have to travel again to get themand will not be compensated for that.

0
Replies (1)
The Hub
The Hub's reply09 Apr 2021, 10:00
Official
Thank you for bringing this to our attention.

In order to expedite for investigation, please email us the details of the store the incident took place in together with your contact details to HubFinancialServices @hub.co.za (no spaces)

regards,
the HUB