Slow service at the tills

WE WAITED FOR ALMOST 30 MINUTES ON A QUEUE TO CASHIERS BECAUSE ONLY TWO PEOPLE WERE WORKING ON TILLS AND THE REST OF THE STAFF WAS EITHER CHATTING OR DOING SOMETHING ELSE. THOUGH THEY REALISED THAT THE LINE WAS GETTING LONGER, THEY MADE NO MOVE TO TRY AND SERVICE THE CUSTOMERS IN A QUICK MANNER. <br> <br> THE STAFF WAS NOT WEARING ANY NAME TAGS AND IT WAS HARD TO IDENTIFY WHO THE MANAGER AMONGST THEM WAS, OTHERWISE I WOULD HAVE RAISED THE ISSUE THERE AND THEN. THE STORE IS HUGE, BUT UNFORTUNATELY INSTEAD OF AT LEAST FIVE TILLS BEING OPENEDN IT'S ONLY TWO. THE REST OF THE STAFF WILL JUST BE STANDING AROUND AND CHATTING.