SJ
Samantha J

1 reviews | Active since Jul 2018

02 Jul 2018, 12:07

Poor Service

please assist my account was handed over to Blake ans Ass i have been paying them every month fighting every week, and they are still not updating their accounts or sending me a settlement quote. As for HUB they are not updating their records at the credit bureau at all and they have put a default on my name where as i have been paying them every month i need someone to sort out this mess it is really un professional and *********** for all this nonsense to take place ********** / ********** or **********

0
Replies (4)
The Hub
The Hub's reply02 Jul 2018, 13:15
Official

Thank you for your email and for your post on Hello Peter. As this is a legal matter, Blake and Associates are the designated attorneys who deal with Hub Accounts, and are assigned by the administrators, Nedbank Limited, as Hub Accounts are a product of theirs. We assure you that we will investigate this and will revert via email directly to you.

Best regards,

SJ
Samantha J's update02 Jul 2018, 13:18
Reviewer Update
I am aware that Blake and Associates are the designated attorneys who deal with Hub Accounts but they are not allocating payment and their service is beyond poor and the hub nedbank itself is not updating anything either
SJ
Samantha J's update02 Jul 2018, 13:34
Reviewer Update
Thank you for your email and for your post on Hello Peter. As this is a legal matter, Blake and Associates are the designated attorneys who deal with Hub Accounts, and are assigned by the administrators, Nedbank Limited, as Hub Accounts are a product of theirs. Please note that as the Hub, we are unable to change any Bureau status and this falls under both Nedbank Limited and Blake and Associates within the National Credit Act, however, once settlement is effected, a letter will be provided by the Nedbank legal team stating such. We assure you that we have been in communication with Blakes and Associates and Nedbank Limited about your complaint and will revert soonest. LETS SEE YOU PPL LOVE TO MAKE EMPTY PROMISES
The Hub
The Hub's reply02 Jul 2018, 15:24
Official

The Nedbank Legal Department has been in direct contact with you to resolve this matter.

Best regards,