New account application

I am a Very Irate, with The Hub @ Greenstone mall, Tuesday afternoon I go to the store and submit my application form with all my person documents needed. Wednesday I call head office and spoke to Tina whom advised me that the store as not submitted the application forms, so I called the store and spoke to Nox whom also advised that she had sent it through to head office. today I had called head office and once again I was told that the application wasn't found on the system. I then called the store 15mins ago and spoke to a lady whom advised me that they will check.... this loop is annoying. is The hub a circus or horse ****.<br> cause it is clear that there is no structure in the company what so ever!!!!! it either I want my personal docs back or i get the account. I have been waiting for the entire week for just an approval!!!!???<br> <br>