DE
Danie E

1 reviews | Active since Aug 2015

06 Jan 2020, 08:06

Incompetence

Its been more than a month that I have closed my account with the up most difficulty. But the account still shows on bureau with a balance. Now I need to fight to get this fixed as well. Clearly neither The Hub nor Nedbank are capable of doing the bare basics. ID: ***

0
Replies (1)
The Hub
The Hub's reply06 Jan 2020, 08:48
Official
Hi there, thank you for bringing this to our attention. As the Hub is unauthorised to update a Credit Bureau Status, we will need to request our administrators, Nedbank, to action this.  Please could you provide your details via email to HubFinancialServices @ hub.co.za (no spaces).