KM
Kgola M

1 reviews | Active since Nov 2019

18 Sept 2023, 11:20

Credit card ****mers

No matter how desperate you are, do not go to The Hub Wonderpark if u do not have cash. I tried using their speed point twice. The first transaction was unsuccessful (however cleared on my end) and i was told the money would be reversed immediately. On the second attempt i was given the same story. It has now been over 52 hours since i have been waiting for my money to be reversed and they are sending me from pillar to post. Do not use your card!! They are ****mers! They will send u from pillar to post with hopes that u will just give up. They don’t even deserve the one star!

0
Replies (1)
The Hub
The Hub's reply18 Sept 2023, 11:35
Official
Thank you for taking the time to inform us of this. Please be assured that we take our customer complaints very seriously. In order to refer for investigation, please share more details of the incident together with your contact details to HubFinancialServices @ hub.co.za (no spaces)  Regards, THE HUB