No so great

I booked through Lekkerslaap and all went smoothly. AT FIRST! There was firstly no mention of a damage deposit nor load reduction until at a later stage.

We paid, no problem, we accepted the load reduction as well. However, a month has passed and we haven't received our damage deposit.

One more thing is that after confirmation from Lekkerslaap, we subsequently received whatsapp messages from 2 other companies; Hostfully and The Host management, which was a bit confusing to deal with both. They also sent a link where I put all our guests' names and IDs, but upon arrival, had to wait for at least 2 hours before they gave us access to the property because the other company had sent a message requesting the exact same details but I assumed that I had mos already done so on the link. It would also have been great had they told us before hand that we will be on the 3rd floor. 🙄

This wasn't seamless and we weren't thrilled about their service. The guy who helped us was also quiet rude.