The Home Emporium
Unclaimed Business
|1|8 Reviews (last 12 months)|This business does not respond to reviews
The Home Emporium
Unclaimed Business
|1
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|8 Reviews
Jan '26 - Sep '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTN
Tshepiso N
1 reviews | Active since Jun 2016
21 Apr 2026, 11:58
It's a **** BEWARE!
What a **** i bought an electric blanket online and made payment. received a confirmation of order but when i try to contact them to follow up, none of their details work. Number doesnt exist, email bounces back. and now they go by MAISON LIVING online.
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Tshepiso N
1 reviews | Active since Jun 2016
21 Apr 2026, 11:58
It's a **** BEWARE!
What a **** i bought an electric blanket online and made payment. received a confirmation of order but when i try to contact them to follow up, none of their details work. Number doesnt exist, email bounces back. and now they go by MAISON LIVING online.
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Replies (0)RB
Reginald B
1 reviews | Active since Dec 2021
31 Mar 2026, 21:20
****mers
I've placed an order for the Bennett Read pot set on 6 March 2026. Shipping confirmation recieved 9 March 2026. To date no order recieved, no communication, no contact...they don't respond on emails, the contact number does not exist
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Reginald B
1 reviews | Active since Dec 2021
31 Mar 2026, 21:20
****mers
I've placed an order for the Bennett Read pot set on 6 March 2026. Shipping confirmation recieved 9 March 2026. To date no order recieved, no communication, no contact...they don't respond on emails, the contact number does not exist
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Replies (0)fM
frederic M
1 reviews | Active since Apr 2017
31 Mar 2026, 17:37
****mers — don’t buy as illegitimate business
****. I ordered and paid online for one of their kettles. Received email saying that it was on its way, 10 days ago. Since then they don’t answer emails, WhatsApp number does not exist and phone number doesn’t not work either. Their on line help is only a robot so not help either. Reported to the bank as ****mers.
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frederic M
1 reviews | Active since Apr 2017
31 Mar 2026, 17:37
****mers — don’t buy as illegitimate business
****. I ordered and paid online for one of their kettles. Received email saying that it was on its way, 10 days ago. Since then they don’t answer emails, WhatsApp number does not exist and phone number doesn’t not work either. Their on line help is only a robot so not help either. Reported to the bank as ****mers.
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Replies (0)JK
Johan K
1 reviews | Active since Mar 2026
20 Mar 2026, 08:24
Be aware of business who takes money but do not deliver
An order was placed, and paid for, on 13 March 2026, Confirmation was received that order is ready for dispatch on 16 March 2026. I was promised a tracking number in a second email which I never got. Queried twice by email, no response. Business address as given in the advert: Fountains Mall, St Francis st, Jeffreys Bay.
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Johan K
1 reviews | Active since Mar 2026
20 Mar 2026, 08:24
Be aware of business who takes money but do not deliver
An order was placed, and paid for, on 13 March 2026, Confirmation was received that order is ready for dispatch on 16 March 2026. I was promised a tracking number in a second email which I never got. Queried twice by email, no response. Business address as given in the advert: Fountains Mall, St Francis st, Jeffreys Bay.
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Replies (0)DE
Donovan E
1 reviews | Active since Mar 2026
14 Mar 2026, 09:59
The Home Emporium - Does not Follow through on their Orders
We placed an order for Keychron B6 Pro Ultra-Slim 100% Wireless Keyboard – Space Grey. We received confirmation of the order a couple of days later. We received an email stating that the order is ready to be shipped. We did not receive a tracking number. When we attempt to contact them on their contact number, we get a message stating that the number does not exist. ***) We are attempting to email them at *** or ***, but we do not get a response.
Helpful (0)
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Donovan E
1 reviews | Active since Mar 2026
14 Mar 2026, 09:59
The Home Emporium - Does not Follow through on their Orders
We placed an order for Keychron B6 Pro Ultra-Slim 100% Wireless Keyboard – Space Grey. We received confirmation of the order a couple of days later. We received an email stating that the order is ready to be shipped. We did not receive a tracking number. When we attempt to contact them on their contact number, we get a message stating that the number does not exist. ***) We are attempting to email them at *** or ***, but we do not get a response.
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Replies (1)DM
Don M
1 reviews | Active since Aug 2015
9 Feb 2026, 14:05
****mers : The Home Emporium
This is a ****. Website and prices look real, but they do not communicate and will not deliver. I ordered something on 31 January 2026, and this thing never came. Do not fall for this ****. None of these work contacts works. If you call, the phone number does not exist. WhatsApp message not delivered. It is easy to fall into this trap. Phone: *** Email: *** Address: 1016 Tobago Crescent, Marina Martinique, Jeffreys Bay, 6332, South Africa https://thehomeemporium.co.za/
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Don M
1 reviews | Active since Aug 2015
9 Feb 2026, 14:05
****mers : The Home Emporium
This is a ****. Website and prices look real, but they do not communicate and will not deliver. I ordered something on 31 January 2026, and this thing never came. Do not fall for this ****. None of these work contacts works. If you call, the phone number does not exist. WhatsApp message not delivered. It is easy to fall into this trap. Phone: *** Email: *** Address: 1016 Tobago Crescent, Marina Martinique, Jeffreys Bay, 6332, South Africa https://thehomeemporium.co.za/
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Replies (0)SM
Siv M
1 reviews | Active since Jan 2026
31 Jan 2026, 14:20
Low Prices Used to Lure Customers, No Follow-Through
I placed an order with The Home Emporium on the 21st January 2026. Full payment was made upfront immediately including their extra shipping fee and I received order confirmation afterwards. Since payment, there has been no dispatch, no tracking number and no direct response to multiple emails sent to the company. The only communication received was an automated message stating that tracking details would follow once the courier collected the parcel, which several days later, has still not happened. What makes this especially concerning is that the product was advertised at a suspiciously low price compared to other retailers. At first, I assumed it was a promotion. Now, combined with the complete utter lack of customer support after payment, it feels misleading at best. This experience closely mirrors another recent review I came across here on HelloPeter describing the same experience-payment made, then silence, suggesting that this is not an isolated incident. At this point, the issue is no longer just a delay, its the absence of accountability and communication after taking customers' money. I am now forced to escalate the matter through my bank and treat this as a ****. My advice to potential customers - be extremely cautious here, especially when prices seem unusually low unless you are prepared to chase, escalate and potentially fight to recover your money.
Helpful (0)
|Replies (0)SM
Siv M
1 reviews | Active since Jan 2026
31 Jan 2026, 14:20
Low Prices Used to Lure Customers, No Follow-Through
I placed an order with The Home Emporium on the 21st January 2026. Full payment was made upfront immediately including their extra shipping fee and I received order confirmation afterwards. Since payment, there has been no dispatch, no tracking number and no direct response to multiple emails sent to the company. The only communication received was an automated message stating that tracking details would follow once the courier collected the parcel, which several days later, has still not happened. What makes this especially concerning is that the product was advertised at a suspiciously low price compared to other retailers. At first, I assumed it was a promotion. Now, combined with the complete utter lack of customer support after payment, it feels misleading at best. This experience closely mirrors another recent review I came across here on HelloPeter describing the same experience-payment made, then silence, suggesting that this is not an isolated incident. At this point, the issue is no longer just a delay, its the absence of accountability and communication after taking customers' money. I am now forced to escalate the matter through my bank and treat this as a ****. My advice to potential customers - be extremely cautious here, especially when prices seem unusually low unless you are prepared to chase, escalate and potentially fight to recover your money.
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Replies (0)CG
Cremeandran G
1 reviews | Active since Nov 2021
28 Jan 2026, 07:53
**** site. Stay away!!!
Ordered an airfryer from them on 14th Jan 2026 only because they had the best price. Paid upfront in full plus extra for delivery. Received order confirmation and second email that order is with the courier. No feedback to date 2 weeks later. Mobile number on contact us page rings off and whatsapp doesn't get answered. Same with email queries. Feels like a **** site. Rather order on more well known site. Don't fall for their lower prices!!!
Helpful (0)
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Cremeandran G
1 reviews | Active since Nov 2021
28 Jan 2026, 07:53
**** site. Stay away!!!
Ordered an airfryer from them on 14th Jan 2026 only because they had the best price. Paid upfront in full plus extra for delivery. Received order confirmation and second email that order is with the courier. No feedback to date 2 weeks later. Mobile number on contact us page rings off and whatsapp doesn't get answered. Same with email queries. Feels like a **** site. Rather order on more well known site. Don't fall for their lower prices!!!
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Replies (0)