The great experience travel agency ****

This Travel Agency is a **** , we are a group of 4 ladies , have paid them for Mozambique R1900 3-6 November 2023 , on thr day of departure, the guy did not pitch and **** that they had an incident they are at police station at orange farm, when we drove there , there's nothing like that, we have asked for refund even now he doesn't want to refund us , the guys name Is Mthokozisi Ngubane , thr guy is still advertising and milking people's money, he is rude as well.