Not so great experience

Nothing great about The Great Experience. A group of people paid to go to Mpumalanga and they waited more than 14 hours for transport which never came. The Great Experience CEO Mthokozisi is so rude, lacks communication skills and likes playing hide and seek with people's money. My group was supposed to join that group today but he just sent a message saying no one is going to Mpumalanga today. We must tell him if we want a refund. Yesterday someone posted on facebook that the same was done to them and this guy promised to refund them same day but they have been waiting for the money for almost a week and Mthokozisi had blocked them.Imagine R11780 down the drain. We had to budget and plan for this trip for so long. So disappointed. We want our monies NOW!!!