RUDE STAFF AT THE GAS COMPANY IN CENTURION.

My name is David, I called the gas company, the Centurion branch *** to book repairs for gas leak, a lady answered a phone after it rang for some time, the person did not even introduce herself or even mention the company, just a simple hello in a rude way, i introduced myself and there was silence, then later she just said can i help you in an irate voice, i went on to explain what the reason for my call. then she proceeds to get my numbers, and at the process i kept on repeating myself over and over, and the way she went about it if she can't hear me was even worse, i just ended up addressing her on her conduct, which of course she did not care, she just wants to get my numbers, and at some point she asked me if ever since the gas was installed am i noticing the leak this time. at the end i was transferred to Boipelo Mokoke, who assisted me, due to system issues she promised to call back so we can organize the repair person to come see what the issue is. i really feel so unfairly treated, i think the company has to take customer care training for their staff seriously, we slap the govt- staff for being rude and not being service minded, but from a private company to do this it's even worse.