1 reviews | Active since Nov 2014
Avoid installations, unacceptable Customer Service.
Sub standard gas installation done in 2009 at clients premises, not according to Regulation nor to Approved Drawings. Underground gas line damaged with current excavation, not willing to take responsibility for the repair. Passing the responsibility (although a COC with their letterhead was issued.), to their sister company M&H Cohen, which is not reachable. As per receptionist, Monica only works till 2pm, advised to call Gerhard, who refuses to take my call (received a call rejection sms on Fri that he is in a meeting and will return my call asap....never did) So, Client left stranded without gas supply as their is no time available to repair their sub standard installation, although more than enough time was available to do the installation correctly, in the first place.
