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Dikeledi M

1 reviews | Active since Aug 2026

11 Aug 2026, 10:07

Paid 31 August 2026- No delivery No tracking No communication

I placed an order on 31 August 2026.

It has now been 7+ days and: 1. My order status is still "Unfulfilled" 2. I have received NO tracking number 3. I have received NO delivery 4. NO replies to emails sent to *** 5. NO answer when calling

This is extremely frustrating especially if there is no communication from their side.

For a company charging R2000+ for a cooler box, the lack of communication and customer service is unacceptable. I just want an update on when my order will be shipped.

Order number: [ #ZA73779] Name: Maletsatsi

Fieldbar, please contact me urgently to resolve this.

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Replies (1)
The Fieldbar Company
The Fieldbar Company's reply02 Oct 2026, 17:04
Official

Hi Dikeledi,

We wanted to sincerely apologise for the frustrating customer experience you had in trying to get a hold of us. Your feedback is important to us, and we hear you, so thank you for taking the time to share it. We hope that you have been enjoying your Fieldbar to the utmost since receiving it!

Regards,

The Fieldbar Co.