The Fieldbar Company
Claimed Business
|1.4|10 Reviews (last 12 months)|This business does not respond to reviews
The Fieldbar Company
Claimed Business
|1.4
10 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
2.5NPS Score
0Likely
TrustIndex
2.5
NPS Score
0
Recommended: Likely
Review Distribution
1.4|10 Reviews
Oct '25 - Sep '26
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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kim S
1 reviews | Active since Sept 2019
24 Aug 2026, 16:38
WORSE SERVICE FOR A SOUTH AFRICAN BRAND
Paid 17 August 2026 – No Delivery, Tracking, or Communication I placed my order and made payment on 17 August 2026, and it has now been a full week with no update. I have received no tracking number, no delivery, and no response to my emails. I have also tried calling several times, but no one answers. This is extremely frustrating, I understand that delays can happen, but the complete lack of communication and customer service is very disappointing. I would really appreciate an update on my order and some communication regarding when I can expect it to be delivered.
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kim S
1 reviews | Active since Sept 2019
24 Aug 2026, 16:38
WORSE SERVICE FOR A SOUTH AFRICAN BRAND
Paid 17 August 2026 – No Delivery, Tracking, or Communication I placed my order and made payment on 17 August 2026, and it has now been a full week with no update. I have received no tracking number, no delivery, and no response to my emails. I have also tried calling several times, but no one answers. This is extremely frustrating, I understand that delays can happen, but the complete lack of communication and customer service is very disappointing. I would really appreciate an update on my order and some communication regarding when I can expect it to be delivered.
0
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takie M
1 reviews | Active since Dec 2015
18 Aug 2026, 06:38
**Very Disappointing Customer Service – No Response from Fieldbar
**Very Disappointing Customer Service – No Response from Fieldbar** I am extremely disappointed with the lack of communication from Fieldbar regarding my cooler\. According to the tracking information, the cooler was delivered and received, and I have been trying to get confirmation from Fieldbar that it has been received on their side\. I have sent multiple emails and made several calls, but I have received **no response whatsoever**\. My request is very simple: I just need confirmation that my cooler was received and information on what the next step is\. It is extremely frustrating to have to repeatedly follow up for something that should be a straightforward customer service matter\. I believe customers deserve better communication and support, especially when their property is in the company’s possession Iteam no : FB1A SW 102484 Fieldbar, please respond and provide an update on my cooler and advise me on the next steps
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takie M
1 reviews | Active since Dec 2015
18 Aug 2026, 06:38
**Very Disappointing Customer Service – No Response from Fieldbar
**Very Disappointing Customer Service – No Response from Fieldbar** I am extremely disappointed with the lack of communication from Fieldbar regarding my cooler\. According to the tracking information, the cooler was delivered and received, and I have been trying to get confirmation from Fieldbar that it has been received on their side\. I have sent multiple emails and made several calls, but I have received **no response whatsoever**\. My request is very simple: I just need confirmation that my cooler was received and information on what the next step is\. It is extremely frustrating to have to repeatedly follow up for something that should be a straightforward customer service matter\. I believe customers deserve better communication and support, especially when their property is in the company’s possession Iteam no : FB1A SW 102484 Fieldbar, please respond and provide an update on my cooler and advise me on the next steps
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Dikeledi M
1 reviews | Active since Aug 2026
11 Aug 2026, 10:07
Paid 31 August 2026- No delivery No tracking No communication
I placed an order on 31 August 2026. It has now been 7+ days and: 1. My order status is still "Unfulfilled" 2. I have received NO tracking number 3. I have received NO delivery 4. NO replies to emails sent to *** 5. NO answer when calling This is extremely frustrating especially if there is no communication from their side. For a company charging R2000+ for a cooler box, the lack of communication and customer service is unacceptable. I just want an update on when my order will be shipped. Order number: [ #ZA73779] Name: Maletsatsi Fieldbar, please contact me urgently to resolve this.
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Dikeledi M
1 reviews | Active since Aug 2026
11 Aug 2026, 10:07
Paid 31 August 2026- No delivery No tracking No communication
I placed an order on 31 August 2026. It has now been 7+ days and: 1. My order status is still "Unfulfilled" 2. I have received NO tracking number 3. I have received NO delivery 4. NO replies to emails sent to *** 5. NO answer when calling This is extremely frustrating especially if there is no communication from their side. For a company charging R2000+ for a cooler box, the lack of communication and customer service is unacceptable. I just want an update on when my order will be shipped. Order number: [ #ZA73779] Name: Maletsatsi Fieldbar, please contact me urgently to resolve this.
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Paballo M
1 reviews | Active since Sept 2024
6 Jul 2026, 08:05
My field bar letter is lost
I bought my field bar last year November… and today the letter D fell off I don’t understand how because the price is high for such an experience…. I am really disappointed in # Field bar company
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Paballo M
1 reviews | Active since Sept 2024
6 Jul 2026, 08:05
My field bar letter is lost
I bought my field bar last year November… and today the letter D fell off I don’t understand how because the price is high for such an experience…. I am really disappointed in # Field bar company
0
Replies (1)GC
Gemma C
1 reviews | Active since Feb 2024
19 May 2026, 12:39
Product quality does not match price
Bought a water bottle as a Christmas present and by January it was already chipped and looking pretty banged up, even though it was taken care of. VERY disappointing at this price point. The paint should not chip so easily.
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Gemma C
1 reviews | Active since Feb 2024
19 May 2026, 12:39
Product quality does not match price
Bought a water bottle as a Christmas present and by January it was already chipped and looking pretty banged up, even though it was taken care of. VERY disappointing at this price point. The paint should not chip so easily.
0
Replies (3)HS
Henry S
1 reviews | Active since Sept 2020
14 May 2026, 15:43
Frustrating emails
What a horrible experience trying to unsubscriped to their mailing serrvice, one just cannot, they blatantly ignore all request outright. Never let these guy get your email address. You will hav to change your email to get rid of them, they just won't. I tried many time with ZERo success. They change nothing.
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Henry S
1 reviews | Active since Sept 2020
14 May 2026, 15:43
Frustrating emails
What a horrible experience trying to unsubscriped to their mailing serrvice, one just cannot, they blatantly ignore all request outright. Never let these guy get your email address. You will hav to change your email to get rid of them, they just won't. I tried many time with ZERo success. They change nothing.
0
Replies (1)LL
Lebogang L
1 reviews | Active since Aug 2021
15 Feb 2026, 12:07
Quality issues
Please advise on your turnaround time for responding to customer complaints. I purchased a Fieldbar water bottle including a suction straw on the 17th of November 2025, sadly it’s not even 6months and the paint is starting to peel. Order no:ZA55848 and in terms of the consumer act states clearly that if I’m questioning quality of the product it’s either they replace or refund. Please reply to my customer complaint I sent last week Thursday.
Helpful (0)
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Lebogang L
1 reviews | Active since Aug 2021
15 Feb 2026, 12:07
Quality issues
Please advise on your turnaround time for responding to customer complaints. I purchased a Fieldbar water bottle including a suction straw on the 17th of November 2025, sadly it’s not even 6months and the paint is starting to peel. Order no:ZA55848 and in terms of the consumer act states clearly that if I’m questioning quality of the product it’s either they replace or refund. Please reply to my customer complaint I sent last week Thursday.
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Replies (1)A
Anonymous
1 reviews | Active since Nov 2016
1 Dec 2025, 08:12
Fieldbar & Aromex
I have ordered a fieldbar on the 20th since yesterday the fieldbar was delivered at Aramex courier company for delivery & we kept on checking the status of the parcel today I received a phone at 15:30 to say that my package will be delivered on Monday, I then told the lady that I am living to Kimberley & on Monday going back to my place, I have also requested fieldbar to intervene but with no call since 16:30 the status changed to delivery up-until now..! Bad service received from Aramex courier company you can’t even calm them to check on your parcel , fieldbar have to even taken time to call me in my complain..! Can I please get my refund back FIELDBAR..!
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Anonymous
1 reviews | Active since Nov 2016
1 Dec 2025, 08:12
Fieldbar & Aromex
I have ordered a fieldbar on the 20th since yesterday the fieldbar was delivered at Aramex courier company for delivery & we kept on checking the status of the parcel today I received a phone at 15:30 to say that my package will be delivered on Monday, I then told the lady that I am living to Kimberley & on Monday going back to my place, I have also requested fieldbar to intervene but with no call since 16:30 the status changed to delivery up-until now..! Bad service received from Aramex courier company you can’t even calm them to check on your parcel , fieldbar have to even taken time to call me in my complain..! Can I please get my refund back FIELDBAR..!
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Replies (0)