JI
Jessie I
1 reviews | Active since Jul 2022
05 Jul 2022, 14:18
They sell junk and don't accept returns
I ordered a Kenwood mixer, having grown up with one and knowing they're great quality. When it arrived, I used it once and discovered the one I bought is very low quality and the top arm wobbles around when it mixes. I requested to return it but Culinarium refused because it's been used.
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The Culinarium's replyOfficial
01 Mar 2023, 12:24We set a high standard for ourselves, and we're so sorry to hear this was not met in your interaction with our business. Note the Culinarium is not at fault due to the item that you did purchase is a empty level machine, there was no actual fault with the machine.
thank you for your review
The Culinarium
thank you for your review
The Culinarium
The Culinarium's reply01 Mar 2023, 12:24
Official
We set a high standard for ourselves, and we're so sorry to hear this was not met in your interaction with our business. Note the Culinarium is not at fault due to the item that you did purchase is a empty level machine, there was no actual fault with the machine.
thank you for your review
The Culinarium
thank you for your review
The Culinarium