SM
SAMEERA M

1 reviews | Active since Jun 2025

11 Jun 2026, 11:05

Pots

Placed an order for leydi 7pc pot set and leydi mia 30cm pot

As i was unpacking the items I removed stickers due to excitement only to reach the last pot which is completely out off shape and cant be used ... the frying pan is also out off shape and the 30cm pot lid doesn't even close properly..

I immediately msgd the whatsapp number from the website and the person said that the online manager will sort out yesterday 10/6/2026 than only asked for my order number and i later asked about feedback i received this response "First, they will collect from you" "No one phoned you" Rep**** to that and until now not even a phonecall or reply

The service is terrible and the customer care is at the lowest ....

0
Replies (4)
SM
SAMEERA M's update11 Jun 2026, 11:11
Reviewer Update
"Morning
Firstly, they book a collection from you which can take 3 day to be collected after we receive the damaged items thn they will send a new order"
SM
SAMEERA M's update11 Jun 2026, 11:11
Reviewer Update
Will update in a few days

SM
SAMEERA M's update23 Jun 2026, 09:14
Reviewer Update
I received good service feedback and the online manager sorted out my order !!!

Expecting my exchange items this week !!
Thank u
SM
SAMEERA M's update24 Jun 2026, 19:47
Reviewer Update
Amazing service

I received the new set off pots and i am very very happy !!! They have received a all time shopper !!!

Im pleased and happy with the outcome