the crazy store aurora

On the 29th of June, I accompanied my girlfriend to the crazy store in Aurora. We browsed and selected a few arts and crafts goodies for the young ones at home. At the till, my girlfriend had to swipe four times, twice on ABSA card machine and twice on Nedbank machine, as none of the swipes 'went through'...yet, money was subtracted from her account. I ended up purchasing the goods, where we were told..."dont worry ma'am, the bank will reverse it tonight"...(four transactions, same amount....over R1000)

Today is the 4th of July and no cancellation of purchase. She has spoken to the ladies (several phone calls) trying to speak to the "manager" but he can and will only communicate via e-mail. Not much of a manager if you ask me. Scared of women maybe?..who knows?... Don't shop there....terrible service, waste of money no after sales service....***** your money with faulty banking machines.