Terrible customer service

I am very disappointed at the customer service that I got at The crazy store in carnival mall on Thursday the 16th.I arrived at the store at 6:40pm the store is closing at 7:00pm . Upon my arrival the store was dark with no lights on, found a guy who’s an employee by the door greeted him and he didn’t care to respond, looked at him in the eyes greeted him again that’s only when he responded. I asked where can I find party pack boxes he just pointed the directions with his fingers telling me where to go look for them as dark as the store was. As I was walking towards that direction a girl came out from a room that looks like a store room. I asked her where are the party pack bags,she turned on the light from her phone showed me the party pack bags then turned away from me without care. I couldn’t see the price nothing. I had to walk out of the store without anyone caring. I’ve never experienced such a disgusting service in my whole entire life.