Scented Candles don't buy they don't work

Item: The Crazy Store
Rating: 1
Author: Natasha T

Bought vanilla scented candles from the store I have burned one to half already and there is no smell of Vanilla! I have checked for an expiry date on the packet but there is non, needless to say I did not keep the till slip because it only clutters my car & wallet. Not at all happy as I use scented candles for my house as my husband is a smoker I only bought this @ the crazy store because it was at the Towers Mall In Springs & I was at the store next to it. Will never buy similar items there, would rather buy where I usually buy & there is not even a difference in price from my regular store & crazy store #verry_dissapointed.

Helpful (0)

Replies (3)

The Crazy Store's replyOfficial

11 Oct 2023, 14:11

Dear Mrs/Ms Terblans,Thank you for your message and for bringing this to our attention.
Our promise to our customers are that we stand by our products and if there is a problem, consider it sorted. We have notified the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.Please do not hesitate to contact us if you require any further assistance.Kind Regards,The Crazy Store Team.

The Crazy Store's reply11 Oct 2023, 14:11

Official

Natasha T's updateReviewer Update

11 Oct 2023, 15:13

Thank you to the lady who responded to my enquiry so promptly, much appreciated. I tried to send the pictures of the product you asked for on the ehatsapp but the number does not seem to be registered on WhatsApp

Natasha T's update11 Oct 2023, 15:13

Reviewer Update

The Crazy Store's replyOfficial

11 Oct 2023, 16:04

Dear Mrs/Ms Terblans,

Thank you for your response.

Kindly note, herewith our WhatsApp contact details *** as requested.

Please do not hesitate to contact us should you need further assistance.

Kind Regards,
The Crazy Store Team.

The Crazy Store's reply11 Oct 2023, 16:04

Official