MM
Mahlako M

1 reviews | Active since Apr 2015

23 Jun 2026, 13:54

Repeatedly Disappointing Experience

would like to raise a concern about the service at your store. Every time I visit, staff members are sitting or busy with other things and do not assist customers unless they are called. This has happened repeatedly, including during my visit today when I purchased an item that I can provide with a receipt if needed

As a customer, I believe clients should be attended to promptly without having to ask for assistance. The attitude displayed by some employees is also disappointing. I have tried to overlook this in the past, but the same issue continues every time I visit.

Please address this with your staff and encourage better customer service. Thank you

0
Replies (1)
The Crazy Store
The Crazy Store's reply25 Jun 2026, 08:09
Official
Dear Mr/Ms Motheo,
Thank you for your email and for bringing this to our attention. 
Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. We have notified the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.