PM
Portia M
1 reviews | Active since Aug 2016
25 Jun 2025, 23:34
Poor customer service
I went to The Crazy Store Welkom (Checkers Centre) 3 weeks ago to request a quotation for play stuff for learners at my work place. One guy showed me around & wrote down all the stuff I needed. One lady told him to take my contact details, and that lady informed me a person from their Head Office would contact me. To date, I haven't had any contact from them. And haven't set my foot there, due to their unprofessional conduct & poor customer service
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Replies (2)
The Crazy Store's replyOfficial
26 Jun 2025, 07:57Dear Mrs/Ms Morolong,
Thank you for your email and for bringing this to our attention. Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. Kindly confirm your contact details and at which Crazy Store you have purchased the item in order for us to notify the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.
Thank you for your email and for bringing this to our attention. Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. Kindly confirm your contact details and at which Crazy Store you have purchased the item in order for us to notify the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.
The Crazy Store's reply26 Jun 2025, 07:57
Official
Dear Mrs/Ms Morolong,
Thank you for your email and for bringing this to our attention. Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. Kindly confirm your contact details and at which Crazy Store you have purchased the item in order for us to notify the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.
Thank you for your email and for bringing this to our attention. Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. Kindly confirm your contact details and at which Crazy Store you have purchased the item in order for us to notify the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.
The Crazy Store's replyOfficial
26 Jun 2025, 07:58 Dear Mrs/Ms Morolong,
Thank you for your email and for bringing this to our attention. Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. So sorry we have notified the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.
Thank you for your email and for bringing this to our attention. Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. So sorry we have notified the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.
The Crazy Store's reply26 Jun 2025, 07:58
Official
Dear Mrs/Ms Morolong,
Thank you for your email and for bringing this to our attention. Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. So sorry we have notified the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.
Thank you for your email and for bringing this to our attention. Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. So sorry we have notified the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.