SM
Shillah M

1 reviews | Active since May 2021

01 May 2021, 01:32

Poor customer service

I have been searching for metal straws for a while and went online and it was confirmed that crazy store in kathu has then. I went to the store and requested assistance in locating them from one of the ladies who was on the working floor. She insisted that they dont have them even after i explained that their catalog says they have the. Had to go back with a friend to manually search for them aisle by aisle till we could locate them ourself without any assistance

0
Replies (1)
The Crazy Store
The Crazy Store's reply03 May 2021, 10:14
Official
 Dear Mogane Thank you for your email and for bringing this to our attention. 

We always strive to provide excellent service to all our customers. We have notified the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
  
Please let us know if you require anything else.
  
Kind regards, The Crazy Team