TS
Tersia S

1 reviews | Active since Oct 2023

03 Oct 2023, 16:52

Expired goods!!!!!

Pathetic service from the crazy store in blue route!!! I am very disgusted at the fact that they are selling expired stock to customers, I am pregnant and I went in there to buy sweets, as I was eating the sweets I noticed that the best before date is AUG 2023. I went back to the store to complain and they turned me away saying they need the full contents of the sweets. How on earth do they expect me to have the full contents of the sweets if it's in my stomach already?! Why did the cashier not check if the sweets is still in sellable condition as you guys are selling edible consumables?! This should have been checked at point of sale. PLEASE TRAIN YOUR STAFF ACCORDINGLY!!!! VERY PATHETIC. YET THEY STATE ON THEIR RECEIPT THAT THEY ARE CONFIDENT WITH THE QUALITY OF THEIR PRODUCTS!!!!!

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Replies (1)
The Crazy Store
The Crazy Store's reply04 Oct 2023, 08:07
Official
Dear Mrs/Ms Smith,
Thank you for your message and for bringing this to our attention. 
Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. We have notified the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.