GJ
G J

1 reviews | Active since Jan 2024

28 Feb 2025, 16:54

Earings causing infections

Extremely unhappy. This is second time I've bought silver and surgical steel stud earings from Crazy Store. One for my daughter and then for myself. After the 2nd day of wearing the earings they looked seemed corroded and left a black and dark crust on our ears causing an infection in our pierced ear lobes. The one set in fact stated was for sensitive ears. I find this extremely disappointing as there is clearly something not right with the materials being used for the earings. It also caused after effects of pain and discomfort and having to treat the infected areas. Also want to note that the earings were in a sealed box so we're only opened when wanting to wear them. This is extremely worrying

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Replies (1)
The Crazy Store
The Crazy Store's reply03 Mar 2025, 08:00
Official
Dear Ms/Mrs Jones,Thank you for your email and for bringing this to our attention. Our aim is to excel in providing our customers with outstanding service and to ensure that your experience with us meets with your expectation. We have notified the relevant Area Manager to attend to this issue accordingly, whom will be in contact with you shortly.
Please do not hesitate to contact us if you require any further assistance.
Kind Regards,
The Crazy Store Team.

Best regards,