1 reviews | Active since May 2016

20 Nov 2017, 18:33

Delighted to Compliment Staff

Having been from pillar to post looking for Silicone Ice Trays that I first saw at the Crazy Store, I have been to several (Norwood & Balfour Park Johannesburg). On my second such visit to Park Meadows Crazy Store, I asked if I could order or have these sourced; I was not hopeful and said that I would return after some other shopping. On my return to the store I was immediately greeted with smiles and the four ice-trays. They had unpacked their stores to find them! This may not seem like much, but after being treated like the enemy in 90% of shops this was a surprise. Recently, I felt insulted to read "Mindset behind Reviews & Life after a review" an email (15 Now 2017) from this site implying that too many complaints are made. I have been so discouraged in shopping and, in deed travel fair distances to avoid the shops close to me. I avoid South African retail and prefer shopping Online, something of which I was once skeptical. I hate taking the revenue away from my fellow South Africans - but NO ONE LISTENS! Consumers vote with their feet, and I earn my money and do not waste it - I waste it with bad service. This country looses income and jobs when the customer asks for a product and the sales assistant is just too lazy to sell it to you - it is that simple and the customer is not to blame. My next review will tell of R 200 deposit withheld (******) by a car sound shop wanting to sell me a piece of plastic packaging for R 400 to temporarily cover the hole in my dashboard after the theft of my car radio so that I could budget to buy the expensive Bluetooth car sound-system that I had no intention of buying but, which (sadly) the artful shop assistant convinced me to buy. I am waiting for Christmas Rush to post. This customer votes with Compliments too!

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Replies (1)
The Crazy Store
The Crazy Store's reply21 Nov 2017, 09:09
Official

Hi Marius

Thank you very much for taking the time to share the positive feedback with us.

We are so happy to hear that you received such great service in our store

We always strive to provide excellent service to all our customers and I can assure you that your compliment will not go unnoticed.

We have passed the message onto the rest of the team.

Thank you so much.

The Crazy Team