LM
Lefu M
1 reviews | Active since Jul 2024
04 Dec 2024, 22:03
Avoid best buds as possible as you can,cheap is expensive
It iss with great sadness to be coming back to this platform with negative outcome from the crazy store after the death of my dog due to the pet food that I purchased at one of their stores in Northmead benoni
A month back I was told to take the pet food to the store so it could it taken to the lab for test and results will be communicated with me,however,no one has ever confronted me till to date,and I am certain the pet food was perishable,and that can only make sense as to why they are avoiding my plea with them
Please avoid feeding your pet with best buds food As you might loose your lovely pet and not get a clear explanation from the company
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Replies (1)
The Crazy Store's replyOfficial
05 Dec 2024, 16:03Dear Mr Mulaudzi, We love all animals at The Crazy Store and we were so saddened to hear of the passing of your fur friend. Upon hearing of the passing of your pet, we did indeed sent the food away for testing and also urged you to feel welcome to do your own testing. Our tests have come back and we have shared it with you. As concluded from the tests we can confirm that there were no deviations and/or non-conformities from the sample of dog food that you supp****, which was sent for analysis. Nothing from the food could have poisoned your dog. Best Buds is formulated by a pet nutritionist and specially manufactured locally by Montego for The Crazy Store.
We have thousands of customers that love the brand and return monthly to purchase. I hope that you find resolution in the above.
Kind Regards,
The Crazy Store Team.
We have thousands of customers that love the brand and return monthly to purchase. I hope that you find resolution in the above.
Kind Regards,
The Crazy Store Team.
The Crazy Store's reply05 Dec 2024, 16:03
Official
Dear Mr Mulaudzi, We love all animals at The Crazy Store and we were so saddened to hear of the passing of your fur friend. Upon hearing of the passing of your pet, we did indeed sent the food away for testing and also urged you to feel welcome to do your own testing. Our tests have come back and we have shared it with you. As concluded from the tests we can confirm that there were no deviations and/or non-conformities from the sample of dog food that you supp****, which was sent for analysis. Nothing from the food could have poisoned your dog. Best Buds is formulated by a pet nutritionist and specially manufactured locally by Montego for The Crazy Store.
We have thousands of customers that love the brand and return monthly to purchase. I hope that you find resolution in the above.
Kind Regards,
The Crazy Store Team.
We have thousands of customers that love the brand and return monthly to purchase. I hope that you find resolution in the above.
Kind Regards,
The Crazy Store Team.