1 reviews | Active since Jul 2012
Amazing assistance from a trainee manager
I would like to congratulate your trainee manager 'Peter' on his excellent customer service.
About 2 months ago I bought a Zenith Folding Utility Knife. Unfortunately this knife must have been a regect and broke.
Every week I went into the store to see if new stock had arrived and every time Peter would apologize that the stock has not arrived.
Today, Wednesday the 17th of November, I went into the store, once again, and once again there was no stock. Peter spoke to me and I explained that I was getting tired of continuously coming to the store and not finding what I needed.
Peter asked me to show him what was broken with the knife I had. After looking at it he asked me to accompany him to his car.
At his car he took out his knife and said that I must take his one and give him the broken one.
I was absolutely amazed that this trainee manager went out if his way to help me. People like this are so rare and you have an amazing manager as part of your staff.
Well done Peter.
We would like to thank you for taking the time to share your feedback with us. We are so thrilled to hear that you received such great service from our store.
We always strive to provide excellent service to all our customers and we can assure you that your compliment will not go unnoticed.
Can you please provide us with the store details, so that we can conveyed the message on to the rest of our team.
Thank you for your support. Kind Regards,The Crazy Store Team.
We would like to thank you for taking the time to share your feedback with us. We are so thrilled to hear that you received such great service from our store.
We always strive to provide excellent service to all our customers and we can assure you that your compliment will not go unnoticed.
Can you please provide us with the store details, so that we can conveyed the message on to the rest of our team.
Thank you for your support. Kind Regards,The Crazy Store Team.