Rude and unprofessional

I wish I read the review before experiencing it for my self. I am so disgusted with the customer service received from this group. I googled where to get inkjet cartridges in our area and saw the cartridge guy's website. I called and the lady who answered was very rude and explained that they have a generic but a double pack and that she does not know where to get the normal what i want and that I should google. I asked if they have stock of this specific cartridge and they said yes they do. I went to the property at around 12:00 with a lady opening the gate as if I interrupted her with something, went upstairs just to be told they have no stock they will order. The office is very unprofessional with almost a don't care attitude from the staff. You can do better!!