GE
Gavin E
1 reviews | Active since May 2018
11 Feb 2025, 15:19
*******, won't let you cancel
Stay very far away from these people with their boxes. For over 6 months my wife and myself have been closing this debit order of my moms and it has not been stopped. These people are ******* and they won't stop. I will not suggest that anyone tries this as you phone them to cancel and they say a different department will phone you back then after that the debit order goes off again
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The Box Fashion's replyOfficial
12 Feb 2025, 14:24Dear Gavin,
Thank you for reaching out. We’re truly sorry to hear about your experience and the frustration it has caused your family. This is certainly not the level of service we aim to provide.
We’d really like to investigate this matter urgently and resolve it for you. Unfortunately, we’re unable to find any details based on the information provided. Kindly reach out to us directly at *** with your mom’s membership details or the contact number linked to her account so we can assist you promptly.
We’re committed to sorting this out as quickly as possible and sincerely apologise for the inconvenience caused.
All the best,
The Box Fashion Team
Thank you for reaching out. We’re truly sorry to hear about your experience and the frustration it has caused your family. This is certainly not the level of service we aim to provide.
We’d really like to investigate this matter urgently and resolve it for you. Unfortunately, we’re unable to find any details based on the information provided. Kindly reach out to us directly at *** with your mom’s membership details or the contact number linked to her account so we can assist you promptly.
We’re committed to sorting this out as quickly as possible and sincerely apologise for the inconvenience caused.
All the best,
The Box Fashion Team
The Box Fashion's reply12 Feb 2025, 14:24
Official
Dear Gavin,
Thank you for reaching out. We’re truly sorry to hear about your experience and the frustration it has caused your family. This is certainly not the level of service we aim to provide.
We’d really like to investigate this matter urgently and resolve it for you. Unfortunately, we’re unable to find any details based on the information provided. Kindly reach out to us directly at *** with your mom’s membership details or the contact number linked to her account so we can assist you promptly.
We’re committed to sorting this out as quickly as possible and sincerely apologise for the inconvenience caused.
All the best,
The Box Fashion Team
Thank you for reaching out. We’re truly sorry to hear about your experience and the frustration it has caused your family. This is certainly not the level of service we aim to provide.
We’d really like to investigate this matter urgently and resolve it for you. Unfortunately, we’re unable to find any details based on the information provided. Kindly reach out to us directly at *** with your mom’s membership details or the contact number linked to her account so we can assist you promptly.
We’re committed to sorting this out as quickly as possible and sincerely apologise for the inconvenience caused.
All the best,
The Box Fashion Team