AN
Avu N
1 reviews | Active since May 2021
20 May 2021, 00:19
What nonsense is this
I clearly stated that i am a student and I'm unemployed. And i told the consultant that I DO NOT WANT the box. Now I've just got a notification that money wase debited from my account. How???????? How the hell does that happen
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The Box Fashion's replyOfficial
20 May 2021, 16:25Good day Amahlubi
Thank you for taking our call.
We appreciate the opportunity to investigate. We take this type of situation very seriously, as we pride ourselves in the quality of our service!
Please accept our sincere apologies for the inconvenience caused by this miscommunication. We have escalated the matter, as discussed.
We hope that we were able to resolve the matter to your satisfaction, with the arrangements discussed telephonically, but our friendly Client Care team is available for any further assistance on ***.
Warmest Regards
The Box Fashion Team
The Box Fashion's reply20 May 2021, 16:25
Official
Good day Amahlubi
Thank you for taking our call.
We appreciate the opportunity to investigate. We take this type of situation very seriously, as we pride ourselves in the quality of our service!
Please accept our sincere apologies for the inconvenience caused by this miscommunication. We have escalated the matter, as discussed.
We hope that we were able to resolve the matter to your satisfaction, with the arrangements discussed telephonically, but our friendly Client Care team is available for any further assistance on ***.
Warmest Regards
The Box Fashion Team