MW
Monica W
1 reviews | Active since Jun 2018
05 May 2025, 09:46
Unauthorized debit orders
Unauthorized debit orders
Despite canceling my membership, The box fashion still continued to debit money from my account. Very annoyed as I have explained to the consultant that I do not have the finances for this additional expense. Numerous attempts to get them to reverse the amount, has been in vain.
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Replies (1)
The Box Fashion's replyOfficial
05 May 2025, 13:00Hi Monica,
Thank you for your feedback and for giving us the opportunity to respond.
We’re sorry to hear about your experience and any misunderstanding regarding the continuation of your membership.
We’ve followed up with you directly via email and trust that the resolution offered brings some clarity.
All the best,
The Box Fashion Team
Thank you for your feedback and for giving us the opportunity to respond.
We’re sorry to hear about your experience and any misunderstanding regarding the continuation of your membership.
We’ve followed up with you directly via email and trust that the resolution offered brings some clarity.
All the best,
The Box Fashion Team
The Box Fashion's reply05 May 2025, 13:00
Official
Hi Monica,
Thank you for your feedback and for giving us the opportunity to respond.
We’re sorry to hear about your experience and any misunderstanding regarding the continuation of your membership.
We’ve followed up with you directly via email and trust that the resolution offered brings some clarity.
All the best,
The Box Fashion Team
Thank you for your feedback and for giving us the opportunity to respond.
We’re sorry to hear about your experience and any misunderstanding regarding the continuation of your membership.
We’ve followed up with you directly via email and trust that the resolution offered brings some clarity.
All the best,
The Box Fashion Team