AZ
Anika Z

1 reviews | Active since Apr 2025

30 Apr 2025, 19:18

Unauthorized Debit Orders

Got a call from one of the agents at The Box Fashion, he wanted me to become a member. I said i would like to discuss it with my husband before i agree to it, we did decide not to and i informed them that i will not be joining. All was good up until The Box Fashion just started debiting my account months later with no consent. That is ********

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Replies (1)
The Box Fashion
The Box Fashion's reply05 May 2025, 08:49
Official
Hi Anika, 

Thanks for your feedback and the opportunity to address your concerns. 

We’re sorry for the negative experience and any misunderstanding around the continuation of your membership.

We’ve reached out to you directly via WhatsApp and trust that you’re satisfied with the resolution offered.

We hope to have the opportunity to give you the full The Box Fashion experience in the future.

All the best,
The Box Fashion Team