SJ
Siba J
1 reviews | Active since Aug 2009
06 Dec 2023, 14:06
THEY TOOK MY MONEY NO BOX NOW THEY ARE GHOSTING ME
I have been making payments they debicheck my account for 3 months now they promised a box will be sent 10 days after last payment have been received. Now they sent an sms that they need Nov payment yet they took their money i sent them an email DM on facebook send them screen shot on comments reflecting transactions from my bank they are ghosting me.
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Replies (1)
The Box Fashion's replyOfficial
07 Dec 2023, 10:18Hi Siba,
Thank you for bringing your concerns to our attention. We apologise for any inconvenience you may have experienced.
Thank you for bringing your concerns to our attention. We apologise for any inconvenience you may have experienced.
Seasonal box deliveries are scheduled within 10 working days after the 3rd successful payment. The SMS notifications regarding membership fees are sent to keep you informed about your payments and delivery status, not to cause any distress.
We appreciate your diligence in reaching out through various channels. Our consultants are always ready to assist within 2 business days.
Rest assured, your concerns have been addressed. Our team has contacted you to provide assistance and we trust that all issues have been resolved.
Rest assured, your concerns have been addressed. Our team has contacted you to provide assistance and we trust that all issues have been resolved.
For any further queries or assistance, please feel free to contact us on ***. Our team is here to help, and we aim to ensure a seamless experience for our valued members.
All the best,
The Box Fashion Team
The Box Fashion Team
The Box Fashion's reply07 Dec 2023, 10:18
Official
Hi Siba,
Thank you for bringing your concerns to our attention. We apologise for any inconvenience you may have experienced.
Thank you for bringing your concerns to our attention. We apologise for any inconvenience you may have experienced.
Seasonal box deliveries are scheduled within 10 working days after the 3rd successful payment. The SMS notifications regarding membership fees are sent to keep you informed about your payments and delivery status, not to cause any distress.
We appreciate your diligence in reaching out through various channels. Our consultants are always ready to assist within 2 business days.
Rest assured, your concerns have been addressed. Our team has contacted you to provide assistance and we trust that all issues have been resolved.
Rest assured, your concerns have been addressed. Our team has contacted you to provide assistance and we trust that all issues have been resolved.
For any further queries or assistance, please feel free to contact us on ***. Our team is here to help, and we aim to ensure a seamless experience for our valued members.
All the best,
The Box Fashion Team
The Box Fashion Team