The quality of the hair

Item: The Box Fashion
Rating: 3
Author: Vanessa N

I’m too happy with the quality of the hair and the fact that it’s actually a 5*5 and not full frontal,that wasn’t communicated to me I would’ve returned but I needed it the following day and the admin thereof is just too much

Helpful (0)

Replies (1)

The Box Fashion's replyOfficial

15 Apr 2025, 13:11

Dear Vanessa,

Thank you for your recent purchase, and I sincerely apologise for the disappointment you've experienced with your order.

I'm truly sorry that the wig you received did not meet your expectations in terms of quality. We completely understand how important clear communication and product satisfaction are, especially when you needed the wig for the following day.

Our Client Care team has reach out to you via email in order to assist you further with your Wig received.

We trust the resolution will meet your expectation.

All the best,
The Box Fashion Team

The Box Fashion's reply15 Apr 2025, 13:11

Official

Dear Vanessa,

Thank you for your recent purchase, and I sincerely apologise for the disappointment you've experienced with your order.